Privacy policy

Introduction
Hensun Innovation LLC, including its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively referred to as “Hensun,” “we,” “us,” or “our”) operates colleague.ai. Our business address is 906 W 2ND AVE STE 100, SPOKANE WA 99201. Terms not defined here are as outlined in our Terms of Service.

Policy Application
This Privacy Policy details how Hensun collects, uses, and processes information, particularly personal information (“Personal Information”), through our website colleague.ai and related services. Use of our site and services is also governed by our Terms of Service at https://www.colleague.ai/terms-of-use.

Data Controller
Hensun acts as the “data controller” for personal data collected by us. We decide how and why personal data is processed. In certain contexts, users who create campaigns may also act as data controllers.

Third-Party Sites and Platforms
Information provided on third-party sites or platforms is collected separately and is governed by their privacy policies. Our policy only covers data collected through our site or service. We are not responsible for the privacy practices of other sites linked to/from our site or service.

Data Collection
We collect various types of information, including:

Providing personal information is voluntary but may limit service use. Account creation is necessary for certain site functionalities.

Information Collection Methods
We gather information through:

Use of Personal Information
We use personal information to:

Sharing Information with Third Parties
We share information:

User Controls and Choices
Users have control over:

Users may need to provide personal information for full-service access. Rights and controls may vary based on jurisdiction.

European Economic Area (EEA) Residents
For EEA residents, we process personal information based on:

EEA residents have rights to access, modify, or delete their personal data, subject to legal limitations. For direct marketing opt-outs, contact us.

Data Protection and Retention
We prioritize the security of your information with technical, administrative, and physical safeguards. Data is retained as needed for our purposes and in compliance with law.

Global Data Transfers
Personal information may be transferred globally as necessary for the purposes described in this policy, with appropriate privacy safeguards.

Children’s Privacy
Our services are not for individuals under 18 (or the legal age in your jurisdiction). We do not knowingly collect data from children under 14. For concerns about children’s data, contact us.

No FERPA-Protected Information
User shall not provide or disclose any information to our company that is protected by the Family Educational Rights and Privacy Act (FERPA).

California Residents
California residents have specific rights regarding personal information disclosure and removal. Contact us for requests or inquiries.

GDPR Contact
For GDPR-related inquiries, including data removal or access requests, contact us at support@colleague.ai.

Contact Information
For any questions regarding this policy or your data, contact us at: Hensun Innovation LLC 906 W 2ND AVE STE 100, SPOKANE, WA, 99201 support@colleague.ai